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Helpdesk v 2.05
Author Bazzer
Author email [email]
Author website [link]
Description Version 2.05 has all that 2.04 had less some of the bugs! Works with 615 and 616 (beta 1)

Print and reporting facilities produce pdf documents for in line or download. Does NOT require pdf libraries to be installed - it uses fdpf (see [link] for details).

Installing - unzip and copy both folders to plugin directory.

Plus basic reporting for helpdesk supervisor, the ability to print out a ticket and supervisor can delete tickets. Additional information now included in email when user creates a new ticket and email subject is configurable.

Fixes bug in IE with newtickets and javascript , tickets that reopened themselves, auto close that didn't work properly, double posting of tickets with IE.

As always test on non production server and backup data before install. Usual disclaimers

Support ONLY at my website [link]
Image no image available
Filesize 102.72 kB
Date Friday 21 May 2004 - 16:39:33
Downloads 1700
Download
Rating
 7.0 - 11 votes 
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